Ixe
01-22-2013, 10:33 PM
I started this thread (http://www.warseer.com/forums/showthread.php?362668-Petition-to-fix-the-Nephilim) on Warseer looking for support to start a petition to fix the Nephilim. I was met with a combination of skepticism, indifference, and outright hostility. I was ready to give up on the whole idea.
But today, in my inbox, there was something magical! An e-mail response from GW Customer Service thanking me for an e-mail I sent requesting a fix for the Nephilim, and inviting me to follow up by phone to discuss it further. AND a promise to forward my opinion on to the studio! I accepted the invitation to call, and the customer service rep listened to what I had to say and discussed it with me. He wasn't familiar with the Dark Angels rules yet, but after I explained to him how the Nephilim utterly failed at its supposed role, and how unbalanced the Heldrake was by comparison, he had no choice to agree with me that S6 Blacksword missiles were a very odd choice. He too promised to forward my comments to the studio.
So I say to you: do not hang your head in despair! The hostile, secretive GW we once knew is no more! Customer Service is prepared not only to hear our voices, but to pass them along to those with the power to make some much needed changes! If you agree that the Nephilim was a massive disappointment rules-wise, if you would love to purchase one if only it was 180 points of flyer, instead of the 130 or so it is now, let GW know! Just send an e-mail to [email protected] and/or call 1-800-394-4263. I suggest you use your real name because that's what I did and they responded warmly. I'm not sure if they'd respond the same to an alias (although I have no real reason to think they wouldn't, I'm just not sure).
Also, fill out this one-question survey (http://www.surveymonkey.com/s/59HWZ23) stating that you won't buy a Nephilim until its rules are fixed, and offering a suggestion about how you think that should be accomplished.
If you don't want to write your own e-mail, please just copy-paste the below polite message and send it to them. Feel free to edit it if you like, and there's no need to credit me as the author. If anything will convince them to fix this unit, it's VOLUME! So let's crank it up to 11! I'll be posting the same thing at all the other 40k sites I can think of. If you'd like to repost my message anywhere else, please do so!
PS. Troll away, call me a whiner, I don't care. I won't debate you or respond to you. Nor should anyone else who agrees with my position. The way to make trolls go away is not to feed them!
Example e-mail text:
Dear Games Workshop,
As a Warhammer 40k player, I was very disappointed to learn that the Nephilim, billed in the White Dwarf preview and the codex as an air superiority fighter, is actually quite ineffective against AV12 flyers, which are the most prevalent and dangerous flyers in the game currently. I believe its rules represent a substantial design failure, and the unit as currently written is not worth 180 points in a Dark Angels army. I also believe it is not worth my money and will not buy one unless its rules are amended to better reflect its points cost, as well as to ameliorate Dark Angels' relatively poor defenses against AV12 flyers. I would most like to see the Nephilim updated so that [Blacksword missiles are S7 AP2/Blacksword missiles have the Haywire special rule/Blacksword missiles have the Armorbane special rule/the Avenger Megabolter has Rending/insert your own idea here!]. I believe that if you admit that the Nephilim's rules are below par by amending the codex to fix them, your fans will admire your responsiveness and their respect for your design team will increase. Thank you for your time and consideration.
But today, in my inbox, there was something magical! An e-mail response from GW Customer Service thanking me for an e-mail I sent requesting a fix for the Nephilim, and inviting me to follow up by phone to discuss it further. AND a promise to forward my opinion on to the studio! I accepted the invitation to call, and the customer service rep listened to what I had to say and discussed it with me. He wasn't familiar with the Dark Angels rules yet, but after I explained to him how the Nephilim utterly failed at its supposed role, and how unbalanced the Heldrake was by comparison, he had no choice to agree with me that S6 Blacksword missiles were a very odd choice. He too promised to forward my comments to the studio.
So I say to you: do not hang your head in despair! The hostile, secretive GW we once knew is no more! Customer Service is prepared not only to hear our voices, but to pass them along to those with the power to make some much needed changes! If you agree that the Nephilim was a massive disappointment rules-wise, if you would love to purchase one if only it was 180 points of flyer, instead of the 130 or so it is now, let GW know! Just send an e-mail to [email protected] and/or call 1-800-394-4263. I suggest you use your real name because that's what I did and they responded warmly. I'm not sure if they'd respond the same to an alias (although I have no real reason to think they wouldn't, I'm just not sure).
Also, fill out this one-question survey (http://www.surveymonkey.com/s/59HWZ23) stating that you won't buy a Nephilim until its rules are fixed, and offering a suggestion about how you think that should be accomplished.
If you don't want to write your own e-mail, please just copy-paste the below polite message and send it to them. Feel free to edit it if you like, and there's no need to credit me as the author. If anything will convince them to fix this unit, it's VOLUME! So let's crank it up to 11! I'll be posting the same thing at all the other 40k sites I can think of. If you'd like to repost my message anywhere else, please do so!
PS. Troll away, call me a whiner, I don't care. I won't debate you or respond to you. Nor should anyone else who agrees with my position. The way to make trolls go away is not to feed them!
Example e-mail text:
Dear Games Workshop,
As a Warhammer 40k player, I was very disappointed to learn that the Nephilim, billed in the White Dwarf preview and the codex as an air superiority fighter, is actually quite ineffective against AV12 flyers, which are the most prevalent and dangerous flyers in the game currently. I believe its rules represent a substantial design failure, and the unit as currently written is not worth 180 points in a Dark Angels army. I also believe it is not worth my money and will not buy one unless its rules are amended to better reflect its points cost, as well as to ameliorate Dark Angels' relatively poor defenses against AV12 flyers. I would most like to see the Nephilim updated so that [Blacksword missiles are S7 AP2/Blacksword missiles have the Haywire special rule/Blacksword missiles have the Armorbane special rule/the Avenger Megabolter has Rending/insert your own idea here!]. I believe that if you admit that the Nephilim's rules are below par by amending the codex to fix them, your fans will admire your responsiveness and their respect for your design team will increase. Thank you for your time and consideration.