Wayland Games really slow

[miteyheroes]

I've always bought my new models in my local GW, to support them. I buy second hand and bits online, but have got all my new kits from an actual store. But recently I decided to buy something online, give it a ago. Those massive discounts are mighty tempting... And I've had such good experiences with the ebay bits sellers (especially the-bitz-store, they're shockingly speedy).

Gosh I'm regretting it. It's over a week later, my order is still saying "Awaiting Stock" and their contact form is covered in messages saying "Please don't contact us to ask us where your model is". But I want my model - I've got conversions planned, and spare time this weekend that I won't have for several more weeks. But I can't do anything, as I'm still waiting for a key part.

Sigh. Not impressed. Certainly won't be using them again.

Anyone recommend any other UK online suppliers?

[mordiano]

I agree that they are kinda slow: Im waiting for an army to arrive right now... took almost a week for them to ship....

Im not that concerned though: Ive made a big order for a whole army that I dont need at any particular time so Im good.

If I need just a few things to paint up I think Ill be getting them from my local store or somesuch.

[eldargal]

Wayland are busy moving into a new warehouse (or supervising its preparation or both), so things do seem to running slow at the moment.

There is always Maelstrom Games.

[miteyheroes]

They did reply to my complaint nice and quickly, giving me a refund. So their customer service is good, and I will get to convert this weekend! Happy now :)

Pity their speed isn't so good, although as eldargal said that may be just a temporary thing.