Finecast Ongoing Problems, New March 3 Releases

[Brass Scorpion]

I saw the post I've pasted below on Dakkadakka today. Not really surprised to hear there might be some issues with the new Finecast kits. At least one local GW store already follows the "open it and check while you're here" protocol and has done so since the Finecast release last May 28. That is great customer service at the store level, but it's unfortunate that the extra care and precaution is necessary. And it seems that this latest release may be cause for concern that the issues with it continue to go unresolved.

I did buy a Finecast Krell model recently and it is beautiful, though I passed up a less than beautiful one a week earlier and waited for a better looking cast to make its way to the store. Of the Finecast models I do own I've had mixed luck, some are great, some less than great, and some took some checking and juggling at the store to get a great one. Consistency seems to be the main problem. When it's beautiful it is really beautiful, but it's not consistently so.

From http://www.dakkadakka.com/dakkaforum/posts/list/434007.page

So Games Workshop have sent an email around to all of their stores notifying them that;

".....there has been a higher number of the new Citadel Finecast miniatures due to be released that have a bubble in a vital point or have cast thinner than they should have done."

It goes on to say, especially in relation to Finecast models in boxes as opposed to Clampacks;

"Can you check these models with your customers as you sell them to ensure they are happy with their purchase and offer modelling tips for cleaning up flash/mould lines and filling bubbles. If any of the products are not to the customers satisfaction, please give them a new one as usual."

So, in theory, if you are picking up any of the new Finecast models this weekend then the GW employee should ask you if you want to open the box/clampack before you pay to check for defects. Bit if they don't, make sure you tell them that you want to do this as a precaution!

To be fair, I've never had a problem with any GW's letting me check models before I buy them, or replacing them if it's a problem not picked up until later. But if you are ever buying Finecast, and this weekend in particular, make sure you open your boxes ASAP to inspect them as to not create disappointment.

I've made it no secret the past year that while I'm still a Warhammer hobbyist I'm definitely in a new mode of not going too crazy on the expenditures, especially since last May 28th and the new price structure that includes Finecast. In fact, with occasional exceptions I've been actively avoiding most Finecast models due to the high cost and fragility. Last night I posted a brief tips article in the Modelling/Painting section of the forum about easy ways to do Space Wolf Finecast models using the current polystyrene plastic kit line with a little converting, including of course the cool new multi-part kits being released on March 3. After seeing this latest bit of warning about the quality problems with the new and expensive Finecast kits you might want to give it a look: http://www.lounge.belloflostsouls.net/showthread.php?t=20008

[WYSIWYG]

Im currently on my 13th Finecast Ovelord, and he is still horribly flawed. Finecast is an utter failure, plain and simple. I will continue to convert ICs and SCs from plastic for the foreseeable future.

[wittdooley]

Im currently on my 13th Finecast Ovelord, and he is still horribly flawed. Finecast is an utter failure, plain and simple. I will continue to convert ICs and SCs from plastic for the foreseeable future.

Im currently on my first Finecast Overlord and he was still remarkably pristine. Finecast is an utter success, plain and simple. I will continue to purchase Finecast models I like for the forseable future.

See what I did there?

[WYSIWYG]

See what I did there?

Ummm...yeah. You acted like a jack-***.

[Morgan Darkstar]

Ummm...yeah. You acted like a jack-***.

pot, kettle, black?

seriously I have bought many finecast models, my friend's and associates have bought more. NOT! one of them has had the critical flaws that the finecast naysayers seem to encounter every time they buy a finecast model!

.
..
...

Give it up already!

[wittdooley]

Ummm...yeah. You acted like a jack-***.

For every über douche like you that karma decides should get malformed models, stand up individuals like me and Morgan get really great ones. Quit being an uber-douche and karma will reward you.

[AnEnemy]

Why are you guys attacking him? Sure he used strong language to make blanket statements, but his basic point was correct.
finecast has some big problems when it comes to quality control.

I've had two out of about fifteen finecast models irreparabley flawed. People get some really poor quality models sometimes. It's just fact. I mean, karma really? It's his fault he's gotten some bad models? That's just odd.

[Cpt Codpiece]

I have bought a few FC models, and while i have had no real bad casts my trazyn was the best in the store (i stood for 15 mins checking the few they had and checked the backroom stocks too) yet had a few quite large bubbles that needed GS to fix and about 7 smaller liquid green fix bubbles and his staf was like a bannana and snapped when i tried to straighten it (hot water dip).

my 25th aniversary captain however has NO flaws at all, why cant all FC be that way?

also did anyone notice the date stamp on the box of the 25th ani guy? could he have been planned and made for so long? or is that just a manufacture code?

[Wildeybeast]

I mean, karma really? It's his fault he's gotten some bad models? That's just odd.

Especially as Hindu and Buddhist beliefs both hold that karma won't kick in until your next reincarnation, so the connection between someone being a douche in this life and getting punished is flawed. Sorry, my inner RE teacher shining through here, I can't let things like that go.

And in the spirit of balance, FC does have unacceptable issues with QC that GW really should address if they plan to keep using it, but eqaully they are very accomodating in terms of replacing models that have problems and whilst this is not ideal, it is far better than the customer service received in many retail outlets. How many stores will let you exchange a prodcut without a receipt these days? How many will let you swap a product without question and having to fill in tedious forms?

[wittdooley]

I mean, karma really? It's his fault he's gotten some bad models?

Clearly the tongue-in-cheek nature of the comment was lost over the internet.

My point is that there are plenty of people getting magnificent casts nearly all the time. The problem is that I don't post a thread exalting the product every time (at this point, I'd say 90% of the time) the model is fine.

But people that ***** about Finecast...yikes.

[eldargal]

There is a big leap from 'Finecast has quality control issues' to 'Finecast is a complete failure'. They undoubtedly do have quality control issues and it really isn't good enough, and I'd imagine that someone ontheir 6th or 13th replacement model would be getting quite frustrated. It shouldn't happen but that doesn't make Finecast a failure.

Why are you guys attacking him? Sure he used strong language to make blanket statements, but his basic point was correct.
finecast has some big problems when it comes to quality control.

I've had two out of about fifteen finecast models irreparabley flawed. People get some really poor quality models sometimes. It's just fact. I mean, karma really? It's his fault he's gotten some bad models? That's just odd.

[TheBitzBarn]

I have opened over a 1000 packages and not one fatally flawed don't be a jerk and make a blanket statement and really 13 Overlords I have opened at least 20 of them and not one issue that you would not find with metal or Forgeworld

[AnEnemy]

There is a big leap from 'Finecast has quality control issues' to 'Finecast is a complete failure'. They undoubtedly do have quality control issues and it really isn't good enough, and I'd imagine that someone ontheir 6th or 13th replacement model would be getting quite frustrated. It shouldn't happen but that doesn't make Finecast a failure.

Yeah, it was a big leap. We just have different experiences than some of the more vocal people online. Most of the finecast models I've gotten have been without flaw, but my anecdotal evidence doesn't really override someone else's.

Did the dude use hyperbole to try to make his point? Yeah. I still felt the need to deflect some of the vitriol away from him. I mean, he's gotten screwed by circumstance in regards to his models did he really need to get screwed on the forum too? :)

[eldargal]

This is the internet, when you make a hyperbolic blanket statement based on a single, anecdotal example someone will correct you. Wittdooley wasn't actually vitriolic, he just turned it on its head to illustrate how silly it was.

[Grenadier]

Bah, what's with the blanket statement cops? Everyone makes blanket statements. Especially those who dislike others doing it!

Maybe Finecast is a failure. Or maybe it's just faulty. In order to determine this we'd need to know the statistics: how many people end up with flawed models and how many end up with pristine ones? If we could determine these numbers we'd be able to accurately gauge if it is a failure or just an imperfect thing. If, for example, greater than 50 percent of people get messed up models then it's fair to say its a failure. If greater than 50 percent percent get perfect models it's flawed. We'd also need to establish a threshold for labeling it a success. Like, perhaps, 90 percent of all models sold are pristine is a clear success.

[eldargal]

Yes but some of us try and make it clear our blanket statements are subjective or based on facts.:p As to Finecast the only figure we have is GW saying 87 or 97% of casts are considered acceptable for sale. The problem is we don't know what their definition of successful is or if this figure takes into account miscasts that slip through QC. In other words we don't actually know a damned thing.

I mean given the volumes GW sells kits in it could be all the confirmed miscasts we have represent the 3% failure rate and 97% of Finecast kits are perfect. But it could be that 50% are miscast but only 3% are picked up. See above, re: don't know a damned thing.:rolleyes:

[Grenadier]

Facts schmacts...its the internet and nothing is true!

And of course GW is going to give an estimate like that. Should we believe them? They are after all an evil and greedy corporation that is part of the 1 percent. Hmm, wanna explore the potential of Occupy Games Workshop with me? Lets be entitled brats and demand redistribution of the models!

But you and Sergeant Shultz are right. "We know nothink! Nothink!"

I shall base my view of Finecast (which I have not bought yet) on what I know from the products I've bought: After lots and lots of plastic and metal models I've had mostly good experiences. The vast majority of them have been excellent. And no major foul ups. The most common problem I've had with them is slightly warped large flat pieces. Such as hull parts for tanks. I did one time get a box of marines in which their heads looked as if they'd been squeezed.

So on that track record I'd wager Finecast wouldn't be too bad.

[Slug]

Bah, what's with the blanket statement cops? Everyone makes blanket statements. Especially those who dislike others doing it!

Maybe Finecast is a failure. Or maybe it's just faulty. In order to determine this we'd need to know the statistics: how many people end up with flawed models and how many end up with pristine ones? If we could determine these numbers we'd be able to accurately gauge if it is a failure or just an imperfect thing. If, for example, greater than 50 percent of people get messed up models then it's fair to say its a failure. If greater than 50 percent percent get perfect models it's flawed. We'd also need to establish a threshold for labeling it a success. Like, perhaps, 90 percent of all models sold are pristine is a clear success.

here is a poll http://www.lounge.belloflostsouls.net/showthread.php?t=20023 vote say what you want, but it will be good information as often the complainers are more vocal

[AnEnemy]

This is the internet, when you make a hyperbolic blanket statement based on a single, anecdotal example someone will correct you. Wittdooley wasn't actually vitriolic, he just turned it on its head to illustrate how silly it was.

I didn't have an issue with his first post. It was the second post he made and Morgan's post that were a bit off to me.

It's not a huge deal. I said my peace.

[Deadlift]

This is the internet, when you make a hyperbolic blanket statement based on a single, anecdotal example someone will correct you. Wittdooley wasn't actually vitriolic, he just turned it on its head to illustrate how silly it was.

Sometimes the humour is lost in translation.
However as some have said Fine cast production certainly isn't perfect and some of us have said their experiences of fine cast is fantastic and others seem to be having a horrible time with repeated miscasts. I myself have had a hard time trying to get a Castallan Crowe that I was happy with. I think on my 5th attempt I was just about happy. Did I previously feel like sharing my experience on here, No and for obvious reasons as I didn't relish the idea being attacked by the GW love brigade. and I dont think it would have added anything to the debate.

Myself I think GW are dropping the ball on fine cast quality and they still need to improve, but you know what I had plenty of metal models with issues too and over all Fine cast is an improvement. However if GW could move over to plastic entirely that would be fantastic, however unlikely. I have begun to go down the plastic conversion route with most of my characters, not because I don't like fine cast as a medium but I get more bang for my buck out of plastic and enjoy the conversions.

But I just don't see the need to be writing s**t about each other on here due to personally experiences.

[Suffokate]

A page and a half of talking about someones feelings getting hurt.. GW brings out the best in people.

[Wildeybeast]

Yes but some of us try and make it clear our blanket statements are subjective or based on facts.:p As to Finecast the only figure we have is GW saying 87 or 97% of casts are considered acceptable for sale. The problem is we don't know what their definition of successful is or if this figure takes into account miscasts that slip through QC. In other words we don't actually know a damned thing.

I mean given the volumes GW sells kits in it could be all the confirmed miscasts we have represent the 3% failure rate and 97% of Finecast kits are perfect. But it could be that 50% are miscast but only 3% are picked up. See above, re: don't know a damned thing.:rolleyes:

Pure specualtion here, buti would have thought that most of the FC models they sell were ok. If most of the model were flawed and having to be replaced, GW would be losing money hand over fist on this and would have stopped or at least slowed production while they attempt to fix the problem. They haven't, in fact they have increased the production rate, so that to me would indicate that, despite what the interent says, FC models are largely fine.

[the jeske]

Is the model not made with finecast in mind [aka old models] there is going to be problems . you cant jump from metal to resin and expect everything will be fine .

Are the dudes making a model line sleepy and the models are not chunky space marines ? hello there too thin models , nid zeos breaking at the neck etc. in general models with small thin parts and anything that is "dynamic" suffers . When the entry point for resin are designed in the wrong place [or it is impossible to put them in a right one. like with the necron overlord] There is going to be problems with models.

This is how finecast is and this is how it is going to be . static sm separate arms ? will be fine probably [depands whos shift it is , how old the mold is etc] . a 3 part DE models in a 6 man unit . enter the world of 9 boxs opened to make a single unit .

[celestialatc]

A page and a half of talking about someones feelings getting hurt.. GW brings out the best in people.

Correction: FINECAST brings out the best in people!

Anyway, from what I have been seeing, they have been pretty good about replacing defective models, no?

[whitestar333]

/rant
I can't believe what I've been reading here. It doesn't matter how many Finecast models you've opened without a problem, you can't just sit there with your hands over your ears singing "I can't hear you, nah nah nahnahnah!" To try to discredit someone's frustrations because you haven't had any problems is the epitome of douchebagery - whether you're trying to make a joke or not.

"I teach at a school with over 500 kids, and none of them have any kind of cognitive difficulties, therefore I don't know what all of the fuss is about regarding special education."

Seriously? *sigh*
/rant

It doesn't matter how many great versions of Finecast models are out there, the fact that there are people who have to keep ordering new models is a problem - whether you wish to acknowledge it or not. Personally, I like the medium and I think the Finecast is awesome in so many ways, but the fact that it's been out for almost a year with the same QC problems from day 1 is pretty pathetic. When it first came out all you'd hear is "Well it's a new medium so there are expected to be some problems early-on", but that justification doesn't seem to make much sense anymore. Additionally, the fact that certain models seem to be particularly prone to damage (like the Necron ICs) while others (like the anniversary model) seem to be mostly flawless is a problem that GW needs to address.

Beyond simply caring for your customers, it's a problem because Finecast could potentially become more expensive of a material to use than metal because they'll need to send out so many more copies of models than they did when they were using metal. They need to fix the bubbles, period.

[Firebird]

My local store checks all fine cast models as the come in from the orders. Any thing super bad they simply call GW and have them send new ones and not even shelve the super bad ones.

Edit: they also always order 1 more then they need for this reason.

[eldargal]

But someone has had problems with Finecast doesn't entitle them to dismiss all those that haven't by the same logic. Which is what people do. 'Finecast is an utter failure' is a very different statement to 'I've had nothing but trouble with Finecast and I'm really cranky about it'.

There are problems with Finecast QC I don't think anyone is disputing that.

/rant
I can't believe what I've been reading here. It doesn't matter how many Finecast models you've opened without a problem, you can't just sit there with your hands over your ears singing "I can't hear you, nah nah nahnahnah!" To try to discredit someone's frustrations because you haven't had any problems is the epitome of douchebagery - whether you're trying to make a joke or not.

"I teach at a school with over 500 kids, and none of them have any kind of cognitive difficulties, therefore I don't know what all of the fuss is about regarding special education."

Seriously? *sigh*
/rant

It doesn't matter how many great versions of Finecast models are out there, the fact that there are people who have to keep ordering new models is a problem - whether you wish to acknowledge it or not. Personally, I like the medium and I think the Finecast is awesome in so many ways, but the fact that it's been out for almost a year with the same QC problems from day 1 is pretty pathetic. When it first came out all you'd hear is "Well it's a new medium so there are expected to be some problems early-on", but that justification doesn't seem to make much sense anymore. Additionally, the fact that certain models seem to be particularly prone to damage (like the Necron ICs) while others (like the anniversary model) seem to be mostly flawless is a problem that GW needs to address.

Beyond simply caring for your customers, it's a problem because Finecast could potentially become more expensive of a material to use than metal because they'll need to send out so many more copies of models than they did when they were using metal. They need to fix the bubbles, period.

[TheBitzBarn]

A page and a half of talking about someones feelings getting hurt.. GW brings out the best in people.


A page and a half of talking about someones feelings getting hurt.. THE INTERNET brings out the best in people.

[TheBitzBarn]

/rant
I can't believe what I've been reading here. It doesn't matter how many Finecast models you've opened without a problem, you can't just sit there with your hands over your ears singing "I can't hear you, nah nah nahnahnah!" To try to discredit someone's frustrations because you haven't had any problems is the epitome of douchebagery - whether you're trying to make a joke or not.

"I teach at a school with over 500 kids, and none of them have any kind of cognitive difficulties, therefore I don't know what all of the fuss is about regarding special education."

Seriously? *sigh*
/rant


You totally miss the point one person does not make a epic failure. One persons experience is just that ONE. Your example is flawed too. Epic Failure assumes that this is System wide and all are bad not the case.

Plus customer service are you kidding GW send out new models at the drop of a hat. Missing a Sprue? Get a whole new box. Bad part get a new Blister, Short one metal piece get a new set. Seriously I have seen and been on the receiving end of that CUSTOMER SERVICE at least 2 dozen times and I know I am not alone.

As a former teacher do not even get me started on the problems with Special Ed and the fact 50% the kids labelled Special Ed are not they are lazy and their parents are too and paid enough Shrinks to get one that said what they wanted and now we get the Special Pills.

[Grenadier]

HAH! If one ever doubted humans are ugly and vile beings they simply need to spend a few hours online. I remember the first time I sat down at a PC for a few hours surfing the net. On one hand I was impressed by all the information and stuff you can do. On the other hand I was shocked by all the vile stuff people only say, post, and do.


A page and a half of talking about someones feelings getting hurt.. THE INTERNET brings out the best in people.

[Necron2.0]

@whitestar333

Wow! The voice of reason ... refreshing!

For me the salient indicator of whether finecast is a success or failure is the fact that distributors like Wayland Games are still only apologetically offering it for sale.

[wittdooley]

/rant
I can't believe what I've been reading here. It doesn't matter how many Finecast models you've opened without a problem, you can't just sit there with your hands over your ears singing "I can't hear you, nah nah nahnahnah!" To try to discredit someone's frustrations because you haven't had any problems is the epitome of douchebagery - whether you're trying to make a joke or not.

"I teach at a school with over 500 kids, and none of them have any kind of cognitive difficulties, therefore I don't know what all of the fuss is about regarding special education."

Seriously? *sigh*
/rant

It doesn't matter how many great versions of Finecast models are out there, the fact that there are people who have to keep ordering new models is a problem - whether you wish to acknowledge it or not. Personally, I like the medium and I think the Finecast is awesome in so many ways, but the fact that it's been out for almost a year with the same QC problems from day 1 is pretty pathetic. When it first came out all you'd hear is "Well it's a new medium so there are expected to be some problems early-on", but that justification doesn't seem to make much sense anymore. Additionally, the fact that certain models seem to be particularly prone to damage (like the Necron ICs) while others (like the anniversary model) seem to be mostly flawless is a problem that GW needs to address.

Beyond simply caring for your customers, it's a problem because Finecast could potentially become more expensive of a material to use than metal because they'll need to send out so many more copies of models than they did when they were using metal. They need to fix the bubbles, period.

Dude. No one claimed it was perfect. I've said MANY times it needs to be better. But labeling it an utter failure is utterly ignorant.

And another anecdotal FWIW: my wolf lord on Thunder wolf and arjac look amazing. Detail on arjacs shield is up there with the filigree scibor does. Very very nice.

[AwesomeWolf]

It may not be a commercial failure, but it certainly is a brand failure.

Would you blithely accept your favorite restaurant screwing up your order thirteen times in a row? Or your mechanic not getting the repair on your car correct after thirteen tries? Do you really think it's reasonable for a business to keep letting a problem a customer is having like that slide?

Sure, replacing a bad part or model is to be expected of good customer service. The problem arises when the replacement isn't up to quality either. That's pure laziness. When the second replacement (the third model the customer has had) is bad too, that's pretty much contemptible. After the second return WYSIWYG made, at worst, someone at GW should have flagged what was going on, and went and personally picked pristine castings and sent them out. The fact they aren't even bothering to check the replacements they are sending is, frankly, disgusting .After two or three replacements, I doubt they are saving any more from just blind shipping a replacement versus having someone pick good parts, and they are blowing customer good will.

This is a product that was advertised as the best of the best, the highest possible quality miniatures anywhere - and instead it's the butt of jokes and being boycotted by many customers. It has not lived up to its promise, or even the quality of what it has replaced.

For those people that have gotten Finecast models with no issues, good for you. That doesn't mean the people who are having problems aren't experiencing them. And if you pay attention to the larger feedback and response about Finecast, it's abundantly clear that it is experiencing QC issues in much greater amounts and kind than metals ever did. Yeah, GW may say they have only a 3% rejection rate, but it's unarguable that's because they are letting some utter garbage out of the door.

Lest I be labelled simply a Finecast hater: I like the material better than metal, in and of itself. The good quality castings I've gotten are excellent models. The problem has been the difficulty in getting quality castings. For reference, here's my Finecast record:

On the day it launched:
0 of 4 on Canis Wolfborn (I opened two, the store opened the other two and rejected them themselves)
0 of 1 on Marneus Calgar and Honor Guard (including some spectacular quality failures).
0 of 4 on Kaldor Draigo (all had obvious faults visible through the blister)

Since then:
0 of 1 on Huron Blackheart (faults not seen till I was able to open the blister and inspect the whole model)
0 of 3 on Cockatrice
1 of 4 on Trazyn the Infinite (and that took combining sprues from two blisters)
0 of 4 on Imotek the Stormlord (all of the store's inital shipment were bad)
1 of 1 on Astaroth the Grim (pristine for a couple of tiny bubbles on smooth surfaces, pretty much the perfect example of what Finecast can and should be).
1 of 1 on the 25th Anniversary figure (a couple of bubbles along the edges of armor, but where there's no detail and reforming the shape of the missing area is pretty straightforward - about the limit of what I deem acceptable)
0 of 1 on Wolf Lord on Thunderwolf (areas of fur were clotted masses of tear out and mold material, and the storm shield was so thing and deformed the wolf icon had half torn off it)
0 of 4 on Arjac the Rockfist (my pre-order, and the three the store got for stock, were all bad: bubbles destroyingd etail, surface quality degradation, wispy thin shields and straps).
1 of 1 Venomthrope: almost as good as the Astaroth I got.

So that's 4 acceptable kits out of 29, just for models that I tried to purchase myself. That's a failure rate of about 86%. While it may not be a statistically significant sample size, for it to not actually reflect a larger trend with Finecast quality, I'd have to be cosmically unlucky. And that's not factoring in: the bad models I've observed in blisters without trying to buy them (i.e. just browsing), the issues my friends and coworkers have encountered (see also: buy three boxes of Vanguard Vets, trying to assemble one box's worth of models that doesn't make you want to cry at the quality of the models - and fail), or the problems that have been posted around the Internet.

While there are plenty of good examples of Finecast (and ones that people think are good, but really aren't), there's more than enough bad ones that GW should be sweating bullets and trying their absolute best to correct their quality issues. Instead, they are continuing their "move it out, and someone actually bothers to complain, just send them another one - without bothering to make sure it's actually ok - and keep doing so till they give up or shut up". In so doing, they are destroying customer confidence, in a fashion is, frankly, kind of mystifying (for regular businesses at least, GW is GW, after all).

As an aside, the generosity of their replacing whole kits for small faults may be waning. Earlier this year, I had a box of Grey Knight Terminators that had a miscast set of legs. When I called it in, the asked to to identify which specific legs it was (easy to do with numbered parts on the sprue) and sent just that bit.

[AnEnemy]

Dude. No one claimed it was perfect. I've said MANY times it needs to be better. But labeling it an utter failure is utterly ignorant.

And another anecdotal FWIW: my wolf lord on Thunder wolf and arjac look amazing. Detail on arjacs shield is up there with the filigree scibor does. Very very nice.

DAMN! I completely forgot that Arjac was dropping today. I got one box of T-wolves and was out of the store in record time because my girlfriend was with me. Didn't get to loiter around like I usually do.

How's the Lord model? I'm not feeling that head sculpt. I was planning on just getting another box of T-wolves to run my squad of five and convert the sixth to a Lord model.

[wittdooley]

DAMN! I completely forgot that Arjac was dropping today. I got one box of T-wolves and was out of the store in record time because my girlfriend was with me. Didn't get to loiter around like I usually do.

How's the Lord model? I'm not feeling that head sculpt. I was planning on just getting another box of T-wolves to run my squad of five and convert the sixth to a Lord model.
Honestly, Arjac looks incredible. No problems at all and looks near a FW resin in terms of detail.

The Lord is really nice. Goes together very cleanly with minor gaps (which are actually covered when u put the rider on. The frost axe was bent out of whack, but fixing that took all of 30 seconds in a hit water bath. His head is separate so if u don't like u could easily replace.

[scadugenga]

Clearly the tongue-in-cheek nature of the comment was lost over the internet.

Calling someone an "über douche" is very hard to identify as "tongue-in-cheek."

Actually, any personal attack is very hard to identify as tongue-in-cheek.


My point is that there are plenty of people getting magnificent casts nearly all the time. The problem is that I don't post a thread exalting the product every time (at this point, I'd say 90% of the time) the model is fine.

But people that ***** about Finecast...yikes.

You actually could have made this your sole reply and it would have illustrated your point perfectly, without the name-calling.

In case you never noticed--people will complain FAR more than they will ever compliment. That's unfortunately human nature for you. Basic marketing classes tell you that a person who has a positive customer experience will, on average, tell three to four people about it. Someone who has a negative customer experience will tell twelve people. And that was before the internet came into play as a means of information distribution.

Now, WYSIWIG made a declarative statement to be sure. If he had said "For me, Finecast is an utter failure, plain and simple" perhaps 2-3 pages of back-and-forth flaming could have been avoided.

[AwesomeWolf]

Not to mention, a positive customer experience is the norm. Getting a product you paid for in good and reasonable condition is not noteworthy at all, and doesn't bear remarking, because that is what is to be expected.

[david5th]

Makes me glad that the only IG models that are now finecast I already own.

[Nosmo75]

Plus customer service are you kidding GW send out new models at the drop of a hat. Missing a Sprue? Get a whole new box. Bad part get a new Blister, Short one metal piece get a new set. Seriously I have seen and been on the receiving end of that CUSTOMER SERVICE at least 2 dozen times and I know I am not alone.

This is true. A friend of mine opened up a Carnifex box and found that one of the carapaces was defective, so he emailed them, just to notify them, not to bollock them (it wasn't the carapace he had planned on using), and they sent him another whole Carnifex. :D

[Nosmo75]

HAH! If one ever doubted humans are ugly and vile beings they simply need to spend a few hours online. I remember the first time I sat down at a PC for a few hours surfing the net. On one hand I was impressed by all the information and stuff you can do. On the other hand I was shocked by all the vile stuff people only say, post, and do.

Jonathan Gabriel's Greater Internet F**kwad Theory (less popularly known as the online disinhibition effect): Normal Person + Anonymity + Audience = Total F**kwad. :)

[Greenskin]

I've only purchased one finecast model, the Emperor's Champion, and it was missing half of its left hand, in addition to the usual minor bubbles. rather than ask GW for a new one, I just modeled the missing fingers on, not a huge deal, but it's worth mentioning, considering the fact that we don't have the choice of buying metal models from GW anymore. we never even had to have this discussion with metal GW minis.

[uatu13]

I've been avoiding buying finecast at all costs. Unfortunately all the new books have finecast characters, so I'm sure I'll have to crack at some point. I looked into getting the stormlord from my LGS and it was all kinds of messed up (bubbles, missing fingers, etc). Definitely preferred metal :(

[Labrat]

I've only gone a head and got hold of around 3 finecast models myself. They're all been great in terms of quality - no miscasts to speak of.

The material however is soft, and easily bent. I had Krell in a case and his axe head and haft became considerably bent. I've since corrected it - but it was rather annoying!

[victorpofa]

I will avoid Failcost until the issues are resolved. Including the sag-in-the-sun (TM) feature. :mad:

[Hiflt4]

Its likely untill new molds are made or they switch to a vacuume casting system *which will increase the time required to make models thus increasing the cost* Where just going to have to learn the zen of the modeling puddy.

[Tzeentch13x]

Yeah, Finecast sucks. Don't let it sit out in the sun!

[Merkmon]

If only GW weren't so money-hungry. I'd gladly take these models plastic over pewter or resin (cheaper, and hardier). Plenty of the newer waves of GW plastic models are just as detailed as many of their finecast models.

[eldargal]

Has anyone actually had a problem with Finecast going limp and flaccid in the sun? I've not had such an issue, mind you that is only our weak, British light we're dealing with. But a friend in Australia left some Finecast on his painting table in the sun over summer time and there was no droopage either. The well photographed case of a gandalf miniature had to do with a pin in his leg making the resin thinner and less hardy. There are also claims of Finecast models drooping in store windows but no one has ever produced a picture that I've seen.

[mullinstron]

There was that rumor about it from the guy with a melting Gandalf model when it first came out, but I think he had done some converting or something. I think thats where the melting rumors came from.

[Rissan4ever]

There was that rumor about it from the guy with a melting Gandalf model when it first came out, but I think he had done some converting or something. I think thats where the melting rumors came from.

I have trouble finding confidence in a material that becomes more meltable when you convert it. Pretty sure I'm never buying anything in Finecast.

[DWest]

While not 100% happy with Finecast, I had the following experience at a local tournament over the weekend which is a major part of the reason I like the stuff:

My Zoanthrope Brood ended up near the edge of the table, and then due to careless elbow placement, one took a tumble off the table and on to my foot. I would rather not like to have discovered what a solid pewter Zoie would have felt like with only a sneaker and sock for protection (probably nothing major, but still).

My Zoanthropes are also sitting on short flying stands as opposed to the tentacle-in-base they come with. Again, I could do that with pewter, but it's much easier to cut into Finecast. I prefer being able to customize my models if the whim strikes me, and options are very limited in pewter.

[Brass Scorpion]

A friend of mine just bought a bunch of the Eldar Aspect Warriors in Finecast and they are pretty terrible. Tabards that aren't fully formed on Banshees, bent swords, bubbles and gaps on Firedragons. He is not pleased and I don't think he'll be buying more than what he's already got.

[Wizzardx3]

I started modeling when Finecast came out. To be honest, I'm still scared of Finecast. Give me plastic any day.

[kammek]

I ordered a couple of the Von Carstein Upgrade packs, and they were terrible. The Details are half formed and there are bubbles in the whole thing. When my LGS reported it to GW they asked him if "I knew what I was buying with finecast" needless to say this comment Irked me significantly and I almost didn't pick up the packs, if it would not have hurt my LGS sales wise. All this means to me is that I am done with finecast, I will convert from plastic in the future.

[gungagreg]

My big issue with Fine Cast is not as much about the casting errors, though I hate those, it's the weakness of the material when used for polearms or swords...it's fine when it casts right for bodies and arms, but for fragile components I wish they'd toss in some regular plastic bits because even if/when they get the Finecast right, those will still be a weak link.

[Mentalhome]

I agree. I bought the incubi models, and their weapons were so thin that have a weird curve thats impossible to straighten.

[Akela99]

I am utterly awestricken at how Games Workshop considered the Finecast line a good idea. Unfortunately, some of the nice, new models they will release will only be produced in this medium and many of us will never purchase them.

[Father]

Damn am I glad I never bought any Finecast.

[scadugenga]

Wow, is that ever a lot of erectile dysfunction symbology there...

I wonder if there's a viagra analogue for finecast?


Has anyone actually had a problem with Finecast going limp and flaccid in the sun? I've not had such an issue, mind you that is only our weak, British light we're dealing with. But a friend in Australia left some Finecast on his painting table in the sun over summer time and there was no droopage either. The well photographed case of a gandalf miniature had to do with a pin in his leg making the resin thinner and less hardy. There are also claims of Finecast models drooping in store windows but no one has ever produced a picture that I've seen.

[AnEnemy]

I love how you can actually spot the people who have never actually bought a finecast model and are just spreading internet rumors verbatim.

[eldargal]

Teehee.

Wow, is that ever a lot of erectile dysfunction symbology there...

I wonder if there's a viagra analogue for finecast?

It was a good idea, it is the execution that is lacking.

I am utterly awestricken at how Games Workshop considered the Finecast line a good idea. Unfortunately, some of the nice, new models they will release will only be produced in this medium and many of us will never purchase them.

[Mytaru]

i had to send back my 25th birthday model from GW. It was such a poor condition i wouldnt have liked to fix it. I think missing Quality check is leeding to these problems. The replacemnt was mint and perfekt. So its not finecast itself its the missing quality check.

Plus the fact that if you send out all cast people will not in generall complain. some just fix it up and so even the model is not quit satisfying you will not get 100% complains on miscast

[scadugenga]

Teehee.

Teehee?

From as highly educated and martially capable lass such as yourself?

Talk about incongruous...